Welcome to the MUSE Artisan vinyl cutter product support page. Here you will find all the essential resources for setting up and using your new MUSE Artisan vinyl cutter. Below you will find links to the Artisan setup video, user manuals, software tutorials, and contact information for SIGNWarehouse Product Support.
MUSE Artisan Setup Video
Please begin your experience with your new Artisan vinyl cutter by viewing the setup video. The video is presented in 14 segments designed to guide you through stand assembly, physical setup, loading media, learning the control panel features and menus, software installation, remote cutting options, and troubleshooting tips. Currently, the setup video is only available in English. A Spanish-language setup video is coming soon.
MUSE Artisan Setup Video: English.
MUSE Artisan User Manuals
For those who prefer written documentation, the Artisan User Manuals are a great resource. Here you’ll find all the information you need to setup and enjoy your Artisan vinyl cutter. The User Manual includes information not found in the setup video, including a complete guide for setting cutting speed and force for a wide range of supported vinyl and heat transfer films.
Software Support: LXi, Create Space
The MUSE Artisan is supported in LXI 19 software for Windows and Create Space software for MAC and Windows. MUSE Artisan starter bundles come with either LXI 19 or Create Space software. These are the only fully supported software solutions at this time.
LXI Software Tutorials
Click here to access our extensive video tutorial library for LXI software. LXI is offered in five levels from Apprentice to RIP Design and presents a complete range of vector design tools and support for combined raster and vector workflows. This flexibility supports production of vinyl decals, garment decoration and print & cut workflow.
Create Space Software Download & Tutorials
For information on how to install and configure Create Space software, please refer to segment 10 in the Artisan setup video. See the link above. Use the links below to download the MAC and Windows executables and to view the video tutorial library.
Click Here to Download the Create Space for MAC installation package
Please click here to access the library of Create Space video tutorials on our YouTube channel.
How to Get Help
MUSE M-series and Artisan vinyl cutters come with at least 90 days of complimentary Gold Support. If you get stuck at any point in installing or using your Artisan vinyl cutter, we’re here to help. Just CLICK HERE to submit a ticket for SIGNWarehouse Product Support. You will need to do this from your SIGNWarehouse account login or create an account on SIGNWarehouse.com before submitting a support ticket. Please include your daytime contact information, product, software choice, and the nature of your problem.
THANK YOU for your purchase! We hope you enjoy your MUSE Artisan vinyl cutter.