Customers needing additional support for equipment no-longer covered by warranty may want to consider purchasing on-site service or repair from a certified SIGNWarehouse technician. Expenses will include travel, labor and parts. The following Non-Warranty On-Site Support Packages are based on distance from our North Texas location.
Per-Incident Cutter Support*: $79.00
Per Incident Printer Support: $149.00
TS-NWOS-100 (miles): $795.00 Travel & Labor Plus Parts
TS-NWOS-200 (miles): $1,295.00 Travel & Labor Plus Parts
TS-NWOS-400 (miles): $1,495.00 Travel & Labor Plus Parts
TS-NWOS-800 (miles): $2,195.00 Travel & Labor Plus Parts
TS-NWOS-1200 (miles): $2,695.00 Travel & Labor Plus Parts
On-site Equipment Installation & Training: $3,995.00 Travel & Training (2 Days)
*Per incident support is gold level phone support including remote desktop service for a single issue. This service is offered for customers whose equipment is out of warranty or otherwise doesn’t qualify for SWCC Gold level customer care. Per incident support is not available for discontinued and certain other products. Please consult with SIGNWarehouse Product Support for details.
NOTE: All prices are for 1 Day labor unless otherwise indicated (this may include travel time for shorter trips). Any Additional days will be charged at a rate of $349.00 per day/days required to complete the repair. Labor-Tech $120.00 per Hour In-Shop Repair. Trips are scheduled based on priority and warranty status. Scheduled trips for normal maintenance and training are usually 2-3 weeks out.