Customers needing additional support for equipment no-longer covered by warranty may want to consider purchasing on-site service or repair from a certified SIGNWarehouse technician. Expenses will include travel, labor and parts. The standard labor fee is assessed at a rate of $120/hour. Travel cost will be determined by prevailing rates and costs for fuel, airfare, lodging, or other related expenses.
On-site warranty coverage offered for large format printers does not cover cost of technician travel. Travel costs may be assessed to facilitate on-site warranty service for covered products.
On-site Equipment Installation & Training: $3,995.00 Travel & Training (2 Days)
*Per incident support is gold level phone support including remote desktop service for a single issue. This service is offered for customers whose equipment is out of warranty or otherwise doesn’t qualify for SWCC Gold level customer care. Per incident support is not available for discontinued and certain other products. Please consult with SIGNWarehouse Product Support for details.